Frequently Asked Questions (FAQ)
Do you have any questions? Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
How much does shipping cost?
It will vary by product, where it is being shipped to, and what shipping service is being used If you have a concern, please reach out and we are happy to assist.
What shipping carriers do you use?
We typically try to use USPS or UPS for US domestic shipping.
Where do you deliver?
Currently, all 50 U.S. States and will be expanding to international shipping shortly. If you are an international customer, please reach out and we will work with you.
Tracking & Delivery
When will my order be shipped?
Please see the specific product for fulfillment times.
Can I change my delivery address?
It is not possible to change your shipping address once the item is in the hands of the shipping carrier. If it has not been sent out, please reach out ASAP and we can try and accommodate. It cannot be guaranteed due to processing times.
How can I track my order?
Tracking information will be provided for each order unless it is a local pick up order.
How do I know if I have received my complete order?
You will be able to track your order via the tracking number you receive. If there is an issue receiving your order, please reach out ASAP and we will try to assist.
Once items are in the hands of the carrier we cannot control specific delays.
Please see our Return Policies for more information.