Privacy policy

INFORMATION I COLLECT

To fulfill your order, you must provide certain information, such as your name, email address, postal address, payment details (which are securely processed through Shopify and not personally seen by me), and details of the product you are ordering. You may also choose to provide additional personal information (for a custom order, for example) if you contact me directly.

WHY I NEED THIS INFORMATION AND HOW I USE IT

I rely on several legal bases to collect, use, and share your information, including:

-As needed to provide my services, such as fulfilling your order, settling disputes, or providing customer support.

-When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list.

-If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining purchase information for tax purposes.

-As necessary for my legitimate interests, provided those interests are not overridden by your rights, including improving my services and operating my business effectively.

INFORMATION SHARING & DISCLOSURE

I value your privacy and only share your personal information for limited reasons, including:

-Service Providers. I engage trusted third-party service providers, such as delivery companies, to fulfill orders. I share only the necessary information with these providers to complete the service.

-Legal Compliance. I may collect, use, retain, and share your information if required by law, such as to comply with legal obligations, enforce policies, respond to legal requests, or prevent fraud and security issues.

DATA RETENTION

I retain your personal information only as long as necessary to provide my services and comply with legal obligations. Typically, this information is stored for a maximum of four years for tax and legal purposes.

TRANSFERS OF PERSONAL DATA OUTSIDE OF THE EU

I may store and process your information through third-party hosting services in the U.S. and other jurisdictions. As a result, your personal data may be transferred to a jurisdiction with different data protection laws. When required, I rely on legally recognized frameworks, such as the Privacy Shield, to ensure adequate protection of your data.

YOUR RIGHTS

If you reside in certain territories, including the EU, you have specific rights regarding your personal information:

-Access. You may request a copy of the personal information I hold about you.

-Change, Restrict, Delete. You can request modifications, restrictions, or deletion of your personal data unless retention is required for legal reasons.

-Object. You may object to my processing of your data, including marketing communications, which you can opt out of by using the "unsubscribe" link in any email.

-Complain. If you have concerns about my use of your data, you can contact your local data protection authority.