Refund policy
RETURN & EXCHANGE POLICY
We want you to love your purchase! Please review the details below regarding returns and exchanges.
RETURN & EXCHANGE ELIGIBILITY Return and exchange eligibility varies by product. Please refer to the item details on the product page for specific return and exchange policies.
GENERAL RETURN POLICY
-Returns are accepted only for eligible items as noted in the product description.
-Items must be returned in their original condition, unused, and with all packaging intact.
-Customers are responsible for return shipping costs unless the item is defective or incorrect.
EXCHANGE POLICY
Exchanges are not available. If there is an issue with your item, please reach out and we can assist.
DAMAGED OR DEFECTIVE ITEMS If you receive a damaged or defective item, please contact us within 3 days of delivery with photos of the issue, and we will work to resolve the situation promptly.
NON-RETURNABLE ITEMS Certain items, such as custom-made, personalized, and final sale products, are not eligible for returns or exchanges. Please check the product details before purchasing.
HOW TO INITIATE A RETURN OR EXCHANGE To start a return or exchange, please contact us with your order number and details about the request. We will provide further instructions based on the item's eligibility.
For any questions regarding our return and exchange policy, feel free to reach out!